WTCP collects anonymous, aggregate information from all visitors to the WTCP Website. This type of information is not linked to personally-identifiable information and is used to generate reports about the general use of the WTCP Website. We store information that we collect through log files to create a profile of our users. Log files record internet protocol (IP) addresses, browser types, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use this data to analyze trends, administer the WTCP Website, track visitor movement through the site and gather broad demographic information for aggregate use. WTCP uses Google Analytics, a website traffic tracking and reporting service. These tools help WTCP improve the experience of our visitors and maintain a better website.
Occasionally, we may hire third parties to act on our behalf for activities such as market research surveys, billing, technical support, contest entry processing and to provide energy management services. These parties will not be permitted to use personally identifiable information except for the purpose of providing their specific services, and they are not permitted to disclose, transfer or sell personally identifiable information. Other than the ways mentioned above, we will not release personally identifiable information to third parties without permission from you, unless we are required to do so by law or we in good faith believe such action is necessary to (1) comply with the law or legal process, (2) protect and defend our rights or property, (3) protect against misuse or unauthorized use of the WTCP Website or (4) protect the personal safety or property of our visitors or the public.
We understand that online security is very important to our visitors. The WTCP Website uses a variety of protection products including, but not limited to firewalls, digital certificates, authentication procedures, intrusion detection and Secure Socket Layer (SSL) encryption technology. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, the WTCP cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services.
We welcome your questions and comments on this policy. Email WTCP Customer Service or call 503-464-7527. The address for WTCP headquarters is 121 SW Salmon St., Portland, OR 97204.